What personal data we collect and why we collect it
We collect and use personal data for the following purposes:
- To provide and maintain our website’s functionality, services, and features.
- To respond to your inquiries, fulfill your requests, and provide you with information you may have requested.
- To improve our website, products, and services based on your feedback and usage patterns.
- To send you promotional materials, newsletters, or updates with your consent, which you can opt-out of at any time.
- To personalize your experience and display tailored content and advertisements.
- To analyze and understand user trends and preferences to enhance our website’s performance and user satisfaction.
- To prevent fraudulent activities, ensure the security of our website and users, and comply with legal obligations.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may engage third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to maintain the confidentiality and security of your personal data and are restricted from using it for any other purpose.
- Legal Compliance: We may disclose your personal data when required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or the rights of others, or investigate potential violations.
- Business Transfers: In the event of a merger, acquisition, or any form of sale or transfer of some or all of our assets, your personal data may be transferred to the acquiring entity or other parties involved in the transaction.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Industry regulatory disclosure requirements
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- https://www.uaestorages.com/ will not pass any debit/credit card details to third parties.
- https://www.uaestorages.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.uaestorages.com/) cannot guarantee the security of any information that is disclosed online.
- The https://www.uaestorages.com/ is not responsible for the privacy policies of the websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted
For online payments made through our website or any authorized third-party payment gateway, customers will receive an immediate electronic confirmation upon successful payment completion. This confirmation will include relevant transaction details, such as the payment amount, invoice number, and payment date.
Customers will also receive a confirmation email containing the same transaction details for their records.
In the case of offline payments, such as bank transfers, check payments, or cash deposits, customers are required to provide proof of payment to initiate the confirmation process.
Customers must submit a copy of the transaction receipt, bank transfer confirmation, or any other relevant payment evidence to our designated email address or physical address.
Our team will verify the payment details against the submitted evidence and update the customer accordingly.
1.1. Order/Booking Cancellation:
Customers who wish to cancel their order or booking must submit a cancellation request through the designated channels specified by UAE Storages.
Cancellation requests may be submitted via email, phone call, or through our online platform, depending on the nature of the product or service.
1.2. Required Information:
To process a cancellation request, customers are typically required to provide essential information, such as the order/booking number, customer name, and relevant details for identification and verification purposes.
Cancellation Deadlines and Fees:
2.1. Timeframe for Cancellation:
The timeframe within which customers can request a cancellation may vary depending on the specific product or service.
Customers are advised to review the terms and conditions, purchase agreement, or booking confirmation to determine the applicable cancellation deadline.
2.2. Cancellation Fees or Penalties:
Depending on the nature of the product or service, cancellation fees or penalties may apply if the cancellation request is made after a certain period.
The applicable fees or penalties, if any, will be clearly stated in the terms and conditions or purchase agreement.
Refunds and Credits:
3.1. Refund Eligibility:
If a cancellation request is made within the specified cancellation period and meets the necessary criteria, customers may be eligible for a refund.
Refund eligibility will be determined based on the terms and conditions associated with the specific product or service.
3.2. Refund Processing:
Once a cancellation request is approved, refunds will be processed in a timely manner, following the payment method used during the original purchase.
It may take a reasonable amount of time for the refunded amount to reflect in the customer’s account, depending on the policies of the payment provider.
3.3. Non-Refundable Deposits or Fees:
In some cases, certain deposits or fees paid at the time of booking or order placement may be non-refundable.
Non-refundable deposits or fees will be clearly communicated to customers prior to their purchase or booking confirmation.
Exceptions and Special Circumstances:
4.1. Force Majeure:
In exceptional circumstances beyond the control of UAE Storages, such as natural disasters, severe weather conditions, or other unforeseen events, we reserve the right to modify or cancel products or services without any liability.
4.2. Discretionary Cancellations:
UAE Storages may exercise discretionary authority to consider cancellation requests outside the specified cancellation period, subject to the nature of the request and applicable circumstances.
This Cancellation Policy may be updated from time to time to reflect changes in our cancellation procedures, legal requirements, or industry standards. Any updates will be communicated to customers through appropriate channels.
Please note that this Cancellation Policy should be read in conjunction with our Terms and Conditions, Refund Policy, and any other relevant policies governing transactions with UAE Storages.
1. Refund Evaluation:
Once a refund request is received, our team will evaluate the request based on the eligibility criteria and conditions specified for the product or service.
We reserve the right to decline refund requests that do not meet the specified criteria or conditions.
2. Refund Options:
If a refund request is approved, customers may be offered one or more refund options, including:
2.1 Refund to the original payment method: The refunded amount will be credited back to the same payment method used during the original purchase.
2.2 Store credit: Customers may have the option to receive a refund in the form of store credit or for future purchases.